U.S. Chamber CO — Small Business AI Guide

TL;DR

• Define goals, pick a pilot, measure outcomes, train teams.
• Set basic governance and data practices.
• Iterate and scale what works.

📊 Highlights

• A practical playbook for adopting AI with benefits, risks, and checkpoints.
• Stresses ownership, training, and measurement to sustain value.

🗣 Case study anecdote

A wellness studio adopted a documented intake + follow‑up flow. With clear prompts and owners, no‑shows dropped and staff time shifted to client care.

🛠 Guidance for SMBs

• Create SOPs, assign owners, and track KPIs. Integrate QA for accuracy and tone.
• Maintain a roadmap of pilots and retirements; keep experiments small and measurable.

📈 Lessons & metrics

• Ownership and cadence prevent drift and maintain quality as adoption expands.

🔗 Learn more

Read the full article: CO — Small Business AI Guide

Looking for help to implement similar results? See our services.